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Shift Together.

Privacy

Plain English privacy.

We only hold the details we genuinely need to help you. This page covers what we collect, why, and what you can ask us to do with it.

Last updated: 21 April 2026

01.

Who we are

The data controller.

Shift Together C.I.C. — a Community Interest Company registered in England and Wales, operating across the Rhondda Valleys.

For anything on this page, write to shiftwales@gmail.com.

02.

What we collect

Only what you hand us.

The contact form
Your name, email address, subject, and message. Used once to reply to you, then kept in our shared mailbox only as long as needed.
Donations
We don't see or store your card details — they go straight to Stripe (or PayPal, if you use that). We only ever see your name, email and donation amount, via our Stripe dashboard. Stripe's privacy notice: stripe.com/privacy.
Membership
Same as donations — Stripe handles the card side. We see your name, email, and subscription status so we can send member updates.
Group attendance
You don't need to book or register to attend a group. If you ask us to add you to a waiting list, we keep your name and contact method until a space opens up.
Analytics
We use Cloudflare Web Analytics, which is cookieless and doesn't track you personally — no banner needed.
03.

Who we share with

A short list.

  • Stripe — donation + membership card processing.
  • PayPal — only if you choose it as a fallback donation method.
  • Microsoft 365 — our shared mailbox runs on Microsoft's email services.
  • Cloudflare — web hosting, DNS, and cookieless analytics.

We don't sell or rent your details to anyone. We only share them where a law, a court, or a safeguarding duty clearly requires it.

04.

Your rights

What you can ask for.

Under UK GDPR, you can ask us to:

  • — Tell you what we hold about you.
  • — Correct anything that's wrong.
  • — Delete your details (unless the law says we have to keep them).
  • — Stop using your details for something specific.
  • — Give you a copy of what you've given us, in a reusable format.

Drop a line to shiftwales@gmail.com and we'll sort it within a month — usually much sooner.

05.

Complaints

If we've got it wrong.

Tell us first — we'd rather fix it than escalate. If we can't resolve it, you can complain to the Information Commissioner's Office (the UK's data-protection regulator).

06.

Cookies

None that track you.

We don't set tracking cookies. The site uses Cloudflare's cookieless analytics, and Stripe / PayPal may set their own cookies only after you click through to their hosted checkout pages.